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I’ve had only great service from Halcyon Yarn. When I couldn’t find a color in a yarn I wanted I left a note in the comments section of my order, after business hours on Saturday. I expected that I’d hear back in a few days, but I was wrong! Later that day I heard back from Gretchen! Even though the color I was looking for was discontinued, Gretchen offered to help me choose a replacement color. My order shipped on Monday and I received it on Wednesday! Customer service is alive and well at Halcyon Yarns!
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L. K., Port Matilda, PA
L. K., Port Matilda, PA